Privacy policy

Ghost Galaxy. Inc. Privacy Policy

Effective date: December 16th, 2022. v1.1

General

This Privacy Policy explains how its user information, activity, and customer data is collected and used by the www.ghostgalaxy.com website. Ghost Galaxy Inc., is a Delaware corporation (hereafter “GG”).

The display of information, purchases, downloads, or other use derived by users of the website, aggregately hereafter be termed the "SERVICES" herein.

Your login information, activity and usage history, personal information, organizational information, geo-location, IP address, device identification, browser identification, referring sites, and similar, will aggregately hereafter be termed “USER DATA”. 

By using this site or the SERVICES, you grant consent to GG's and its affiliates to collect and use  your USER DATA as described herein.

GG or its affiliates, do not gift, exchange for non-cash value, or sell your information to any third party. All datatypes collected by GG are used solely for its, or its affiliates, own purpose to i) assist our customers, ii) improve the SERVICES, iii) estimate  resource needs, iv) conduct financial planning, or v) to sell and promote products.

Cookies and Analytics

The SERVICES use cookies, which are text files containing small amounts of Information that are downloaded on your device ("COOKIES"), and analytics software or technologies, to store or track information such as login credentials, sessions, traffic, and interaction with specific parts of the user interface. COOKIES may be disabled through your browser settings, however, if you disable or decline COOKIES, you may not be able to use some parts of our Services. 

Financial Data

GG does not track or store your financial data. Rather, we use the third-party financial services provider Shopify. When you enter personal information related to your payment (such as your credit card number, or similar) in context of the SERVICES, financial data is actually entered into a portal managed by Shopify.

By paying for the SERVICES, in addition to the policies of GG, you agree to be bound by the terms of service, privacy policy, and other policies of Shopify.  Please visit Shopify for more information about their policies.

While GG does not record, store, or track your financial data, we do store the necessary identifiers required to connect your account with Shopify to accurately process payments related to your account. 

Single Sign-On Authentication

GG may facilitate select “single sign-on” authentication to access the SERVICES.

GG does not record, store, or track your login information needed by third-party single sign-on providers, but does store the necessary data required to facilitate your authentication verification with your provider. 

Use of the USER DATA

Internal or Affiliate Use:

GG, or its affiliates, use the USER DATA only for the following purposes:

i) Software use metrics and traffic analysis

ii) Product improvement

iii) Resource planning

iv) Market and industry analysis

v) Sales analysis and customer engagement planning 

vi) Marketing and advertising

External Use:

GG may confidentially share USER DATA with contractors, vendors, and financial partners, solely for purposes of improving or maintaining the SERVICES, or for routine operational, maintenance, or sales and marketing functions of our company.  

Lawful Basis for Processing your USER DATA

If European data protection law applies and we act as a controller, our lawful basis for collecting and using the data and information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect or use it. We normally collect or use personal information only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases we may have a legal obligation to collect or retain personal information or may need the personal information to protect your interests or those of another person. 

If you have questions about or need further information regarding our lawful basis for collecting and using your personal information, please contact us at legal@ghostgalaxy.com.

Infrastructure Vendors

GG currently uses the following technology infrastructure vendors, each of which may have partial or full access to your information:

- Shopify and various application vendors connected to the Shopify ecosystem (such applications being subject to Shopify's policies).

Please refer to the respective use and privacy policies of each of these vendors as to how they store and use your data. While GG endeavors to keep this list up to date, it may, for practical reasons, be incomplete at any given time.  

Data Retention and Mobility

GG generally stores your USER DATA and any backups of such, on the servers of our vendors. We may store, in whole or part, your USER DATA on our own servers, or the servers of our contractors, solely for the purposes of development or maintenance of the SERVICES, or for additional backup. This does not relieve you of your responsibility to back up your own data.

To the extent allowable by law, we may retain all or portions of your USER DATA for as long as we deem necessary to i) ensure future potential access to the SERVICES, ii) for our statutory financial and tax purposes, iii) any legal obligations, and iv) for our business planning and analytical needs.

Data Protection

GG uses reasonable and appropriate physical, administrative, and technological controls to protect all the datatypes from unauthorized access or malicious actions. We take reasonable steps to limit the access our employees, contractors, and agents have to your data to those who need to know this data to perform their assigned functions.

Miscellaneous

GG reserves the right to change this Privacy Policy to reflect new legal requirements or changes in our business. The date first written above reflects the most recent update to this policy. The most recent version of the Privacy Policy shall govern all use of the SERVICES and USER DATA.

Due to the global nature of the online business and far reaching locations of our service providers and vendors, your USER DATA may be transferred across national borders and stored on the servers outside of your country or region.

Your Rights

You may have the right to understand what data is being collected by GG. You have a right to correct your personal information. In certain situations, you can ask that we delete/erase or stop using your personal information or export your personal information.

Where we rely on your consent to process your information, you have the right to decline consent and/or withdraw consent at any time. This will not affect the lawfulness of our processing information prior to our receipt of your withdrawal. You have the right to provide us with guidance on the use, storage, and deletion of your data after death. You may also raise questions or complaints with your local data protection authority at any time. You can receive the information collected, make a request described in this Section, withdraw consent, provide guidance on post-death storage and use, or submit any other request or questions by submitting an email to legal@awebase.com, or by using any alternative method (if any) within the SERVICES. 

After ensuring your ownership credentials, GG will respond to your request as required by applicable law, the Terms of Use, Website Terms of Use, and this Privacy Policy. 

After GG complies with your request, you understand that any renewed use of the SERVICES may override past requests, and as such your USER DATA hereunder will again be subject to this Policy as if no prior request had been made.